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Telehealth by Healthylife

Welcome to Telehealth appointments by Healthylife, your trusted partner in fast, convenient and reliable access to registered doctors across Australia.

What to expect with Healthylife Telehealth

Chat with a doctor and get help for a wide range of medical requests

Select next available time

Select next available time

Appointments are available in as little as 20 minutes^.

Speak to a doctor

Speak to a doctor

A registered doctor will phone you for a 5-15 minute consultation.

Keep in touch

Keep in touch

We don’t treat symptoms. We treat the person.

EXPRESS CONSULTS, MADE EASY

Speak to an Australian registered doctor anytime, anywhere

Simply select the health concern that best matches your needs, fill out a pre-consultation form, then wait for a doctor to call you to discuss the appropriate management within a short amount of time. 

Meet your doctors

Dr Ganesh Naidoo

A Fellow of The Royal Australian College of General Practitioners, is deeply committed to patient advocacy, dedicated to empowering Australians to take control of their health. He is a staunch advocate for safeguarding and championing the rights and interests of patients.

His primary focus is on ensuring access to affordable and convenient healthcare, with a steadfast commitment to prioritising patient safety.

What makes us different?

Quality service

Quality service

Healthylife has partnered with Medmate to give you fast and easy access to Australian registered doctors.

Instant access to expert care

Instant access to expert care

When health concerns arise, waiting shouldn't be part of the equation.

Holistic care

Holistic care

Personalised and curated healthcare that values your unique needs. Secure and confidential.

SIMPLE, EASY ACCESS

Book your telehealth appointment today

Experience the convenience of telehealth services with Healthylife. Book your appointment now and take the first step towards accessible and hassle-free healthcare.

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Pharmacy Products

Pharmacy Products

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Pharmacist Only Medicines

Pharmacist Only Medicines

Medicines that are available from a pharmacist without a prescription

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Prescription Medicine

Prescription Medicine

Medicine that are available from an authorised health professional

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Vaccinations

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Build your immune defence with Healthylife Pharmacy.

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Telehealth by Healthylife Services

DOCTOR TELEHEALTH APPOINTMENTS

Convenient virtual consults, when and where you need them

Healthylife is proud to connect you with doctors who provide a quality service, with your health and wellbeing being our priority.

Why Healthylife?

Frequently asked questions

^Healthylife works with Medmate to provide a platform that connects you with qualified doctors. These service providers have the sole responsibility for their services, products and information, and are independent of Healthylife. Please see our Terms and Conditions and Medmate’s Terms and Conditions for more information. Telehealth consultations may not be suitable in all circumstances. If a telehealth consultation is not suitable for you, the healthcare professional you book with will alert you prior to or during your appointment. Typical wait time to speak to a doctor is 20 minutes for a priority booking and up to 4 hours for a general booking. This may vary depending on availability and demand. Telehealth services are best suited when you cannot access your regular doctor.

Hours of operation are:

Doctor service: 7am - 11pm AEST or AEDT, 7 days a week. Same day appointments for bookings with a doctor are typically available when made prior to 10pm AEST or AEDT. Any appointments or consults booked after 10pm on a given day will be processed the next day. Christmas day trading hours are 8 am-6pm AEDT.

Naturopath service: 10am - 4pm AEST or AEDT Monday- Friday.

Got a question about telehealth? Get in touch via healthservices@healthylife.com.au.

Read how we're working to support our customers and the healthcare industry in kind via our Telehealth Commitment.