Get a Prescription Online Today | healthylife
TELEHEALTH SERVICES
Get your prescriptions renewed online today
Run out of your regular script? Book with a doctor today and have your prescriptions renewed and sent to you via SMS. Then, you can have the script filled at Healthylife Pharmacy via Healthylife for fast and convenient shipping to your door.
How do online prescriptions work?
Speak to a doctor
Book your telehealth consultation with a registered doctor.
Get sent an e-script
Conveniently receive your prescription from the doctor via SMS.
Access your token
You will be sent an encrypted e-script 'Token’.
Collect your prescription
Easily have the script filled at Healthylife Pharmacy via Healthylife.
TELEHEALTH SERVICES
What is an e-script?
This is an electronically generated prescription that is sent by your doctor via SMS. Your electronic prescription is the same as a traditional script, and you can use this to have your medicines ordered at Healthylife Pharmacy via Healthylife.
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^Healthylife works with Medmate to provide a platform that connects you with qualified doctors. These service providers have the sole responsibility for their services, products and information, and are independent of Healthylife. Please see our Terms and Conditions and Medmate’s Terms and Conditions for more information. Telehealth consultations may not be suitable in all circumstances. If a telehealth consultation is not suitable for you, the healthcare professional you book with will alert you prior to or during your appointment. Typical wait time to speak to a doctor is 20 minutes for a priority booking and up to 4 hours for a general booking. This may vary depending on availability and demand. Telehealth services are best suited when you cannot access your regular doctor.
Hours of operation are:
Doctor service: 7am - 11pm AEST or AEDT, 7 days a week. Same day appointments for bookings with a doctor are typically available when made prior to 10pm AEST or AEDT. Any appointments or consults booked after 10pm on a given day will be processed the next day. Christmas day trading hours are 8 am-6pm AEDT.
Naturopath service: 10am - 4pm AEST or AEDT Monday- Friday.
Got a question about telehealth? Get in touch via healthservices@healthylife.com.au.
Read how we're working to support our customers and the healthcare industry in kind via our Telehealth Commitment.